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IAAP Fundamentals of Digital Accessibility

This course is your opportunity to deepen your understanding of creating digital experiences that include everyone.

About This Course

This course offers a comprehensive foundation in digital accessibility. It will help you understand, evaluate, and support accessibility practices across your team and projects. You will learn how to:

  • Understand disability as a product of the environment, not just medical conditions
  • Recognize that accessibility benefits everyone, not just people with permanent disabilities
  • Comply with international laws, human rights and standards
  • Design content that works with assistive technologies
  • Build inclusive experiences across websites, apps, documents, and platforms
  • Apply standards such as WCAG, ATAG, UAAG, ARIA, and COGA
  • Integrate accessibility into your design, development, and testing workflows
  • Regard accessibility as both a social obligation and a smart business practice

Course Topics

  • Introduction: The Importance of Digital Accessibility
  • Module 1: What Is Digital Accessibility and Why It Matters
  • Module 2: Understanding Disability and Functional Diversity
  • Module 3: Accessibility Beyond Disability
  • Module 4: How People with Disabilities Use Digital Products
  • Module 5: Assistive Technologies and Inclusive Interaction
  • Module 6: Accessibility as a Human Right and Legal Obligation
  • Module 7: Accessibility as a Technical Standard
  • Module 8: WCAG Success Criteria, Conformance Levels, and Legal Alignment
  • Module 9: Integrating Accessibility into the Software Development Lifecycle

Requirements

There are no pre-requisites for this course. This course is a prerequisite for those interested in taking the Accessible Design, Accessible Development, and / or Accessible Testing courses.

Who is this course for?

This course is ideal for anyone involved in creating or managing digital products and services, including:

  • Designers, developers, engineers, and content creators
  • Product managers, QA professionals, and researchers
  • Educators, advocates, and policy teams
  • Organizations in public, private, or nonprofit sectors
  • Anyone committed to inclusive and user-centered work

Course Contributors

Headshot of Susana Pallero

Susana Pallero

Susana, CPWA, is a recognized digital accessibility professional with over a decade of experience, combining a technical and human-centered approach to building more accessible and inclusive digital environments. She has worked as a consultant for more than 20 Fortune 500 companies, contributing to the development of accessible solutions, inclusive product design, and training specialized accessibility teams.

Headshot of Jaunita Flessas

Jaunita Flessas

Jaunita, CPWA, ADS is an internationally-recognized digital accessibility leader with over 7 years of specialized expertise and 12 years of program management experience. As the Head of Technical Accessibility at Navy Federal Credit Union, she leads a team of 12 employees and oversees an Accessibility Task Force of 55+ volunteers while championing enterprise-wide accessibility initiatives.

Reviewer Acknowledgment

This training was reviewed by the following individuals, whose expertise and feedback were invaluable:

  • Dr. Monica Duhem - Director of the Global Advisory Center at G3ict
  • Beatriz González - Head of Accessibility & Digital Inclusion Central Europe, Atos
  • Nicolas Sandoval - Editor

Frequently Asked Questions

Do IAAP Members need to pay for the course? 

No, the course is free for active IAAP Members. Please contact iaapsupport@accessibilityassociation.org to be enrolled. Each IAAP member is eligible to take the course once. The course can not be reset, but learners are welcome to review the material as many times as they like while enrolled.

How long will the course take to complete? 

The course is self-paced, providing you with the flexibility to learn at your own pace, on your own schedule. The course will take about 5 hours to complete start to finish. Once enrolled, you will have one year to complete the course and receive your Certification of Completion.

Is this course eligible for IAAP Continuing Accessibility Education Credits (CAECs)?

Yes, if you currently hold the CPACC IAAP Certification this course could be used to earn up to 6 CAECs. If you complete this course prior to sitting for your exam, CAECs will not be awarded.

Will I receive a Certificate of Completion at the end of the course?

To receive a Digital Knowledge Badge, you are invited to take the Fundamentals of Digital Accessibility knowledge base test at the “Test Your Knowledge Website.” You must pass with an overall grade of 85% to be eligible for a Digital Knowledge Badge. The test costs US$ 25 for IAAP members and US$ 50 for professionals referred to us by our training partners.

I am having an issue accessing or navigating the course, who can I contact?

Please send a detailed e-mail to iaapsupport@accessibilityassociation.org outlining the issue you have found in the course. Our team will work as quickly as possible to have it resolved. The course discussion boards are not regularly monitored, so adding issues there will not prompt a quick response.

What web browser should I use?

The Open edX platform works best with current versions of Chrome, Edge, Firefox, or Safari.

See our list of supported browsers for the most up-to-date information.

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